DevCast Tutorial #8 | How to Build a Google Rapid Response Virtual Assistant with Genesys Cloud

Описание к видео DevCast Tutorial #8 | How to Build a Google Rapid Response Virtual Assistant with Genesys Cloud

Dan Stoops demonstrates how to build a chat bot and extend it into a voice bot. A good bot solution requires a nice customer interface, flexible routing, and a strong bot engine, along with intents and responses.

You will learn how to pull these components together – along with Google Dialogflow – to build a Google Rapid Response Virtual Assistant for Covid-19 on Genesys Cloud.

DevCasts are originally recorded live and include the original Q&A session.

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