Dynamics CRM Sales, Marketing and Field service management Modules Training

Dynamics CRM Sales, Marketing and Field service management Modules Training

Functional Modules of dynamics 365
Dynamics CRM sales Module comprising explanation on sales processes, leads, oppurtunities, quotes, orders and invoices.
Accounts and contacts in dynamics crm are also explained in this video.

Dynamics CRM Marketing Modules comprising of Marketing lists, campaigns and quick campaigns are also elaborated here.

Dynamics CRM field service management module is last module. In this module, Cases, Resources, resource management, Field service, calendar scheduling, and knowledge based artices are also covered both theoretically and practically.

These 03 modules integrate together to form dynamics crm functional modules also known as work area and are inportant to understand for both dynamics crm developers and end users in order to understand and build a strong CRM (Customer relationship management) using this microsoft product

subscribe my channel ‪@hltf_tech‬

#microsoft #informationtechnology #powerapps #dynamicscrm #powerplatform #crm #crmsolutions #onpremise #erp #dynamics365businesscentral #customerengagement #customerservice #customerexperience #fieldservicemanagement #marketing #campaigns