Streamlined Marketplace Application Drilldown – Remove Member Change in Circumstance (CiC)

In this video, we’re going to do a walkthrough of the streamlined HealthCare.gov application, where we’ll focus on questions related to removing an existing household member from the application.
You can also view more resources on how to report changes to the Marketplace here:
- FAQ on reporting income changes: https://www.agentbrokerfaq.cms.gov/s/...
- FAQ on reporting a change in address: https://www.agentbrokerfaq.cms.gov/s/...

As a reminder, on HealthCare.gov, agents and brokers can assist consumers, side-by-side, with completing a Marketplace application and enrolling in coverage. As a reminder, agents and brokers who assist consumers on HealthCare.gov are not allowed to:
- Retain access to a consumer’s HealthCare.gov account or associated email.
- Create accounts, login, or submit applications on HealthCare.gov.
- Enter false or dummy addresses in place of a consumer's email or mailing address.
- Enter an agent or broker's own professional or company email or mailing address on a consumer's application.
- Share Marketplace credentials.