Remote usability testing: A step-by-step | Maze

Remote usability testing is a powerful way to gather actionable product feedback from real users, regardless of constraints like participants’ location or your research budget.

By going remote, you can save time and money, without sacrificing any of the insights, and scale your research practice at pace.

In this video, we’ll cover what remote usability testing is and its benefits, plus a step-by-step guide to conducting usability testing remotely, so you can go on to conduct usability testing that’s faster, cheaper, and more inclusive.

Hosted by Hilary, Education Lead @ Maze, this video is part of our series exploring all-things usability testing.

Check out the full 📚 Usability Testing Guides playlist here: https://buff.ly/3xj8loM

📓 Resources mentioned:
A Beginner’s Guide to Usability Testing: https://buff.ly/3xgobAv
Guide to recruiting research participants: https://buff.ly/40Pynxi
Getting started with remote user research: https://buff.ly/3xgPPwX
How to measure user experience with usability metrics: https://buff.ly/3xjO6qY
Usability testing tools to try: https://buff.ly/3RWrC91
How to write great usability tasks: https://buff.ly/3IkwqSg

⏱️ Video timestamps:
00:00 - Intro
00:26 - What is remote usability testing?
01:04 - The benefits of remote usability testing
02:03 - 8 Steps to remote usability testing
02:38 - Step 1: Define goals and evaluation criteria
04:15 - Step 2: Decide technique and method
06:14 - Step 3: Choose your tool
07:22 - Step 4: Recruit participants
08:52 - Step 5: Write the test script and set your tasks
11:35 - Step 6: Conduct a pilot test
12:22 - Step 7: Launch your test
13:01 - Step 8: Analyze the results
14:00 - Wrap-up

💙 About Maze:
Maze is a continuous product discovery platform that empowers product teams to collect and consume user insights, continuously. With solutions for participant recruitment, product research, and reporting, Maze helps teams build the habit of continuous product discovery in a platform that enables everyone to run great research.

Learn more ➡️ https://buff.ly/3lwYGYY

👋 Stay in touch:
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Twitter: @mazedesignHQ
Instagram: @mazedesignhq