The Secret To Giving Feedback

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Many leaders struggle to give great feedback. The secret to giving great feedback is “don’t mix messages.” Give positive feedback and constructive feedback at different times and in different ways. And in this episode, we’ll review a few simple steps to make both positive and constructive feedback conversations less awkward and more productive.

0:00 Introduction
2:09 Give Great Positive Feedback
4:21 Give Great Constructive Feedback
7:17 Conclusion

Part of the reason giving great feedback is so uncomfortable for leaders is that it feels like judging people and not coaching them. And that’s why the closing moments of feedback are so important, whether it’s closing positive feedback with an explanation of why those actions are appreciated or closing constructive feedback with a comment on that person’s potential. Those final moments of the conversation make the difference between feedback that can be readily applied and feedback that’s quickly discarded. Giving great feedback is about the behavior, but it's also about why it’s so important to improve. Great feedback empowers everyone to do their best work ever.

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One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

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