Customer Success Manager career path, skills, and responsibilities

Want to find a role as a CSM? Message us!
https://www.wahlandcase.com/tokyo-rec...

Customer Success Manager or CSM is a relatively new, but vital function for every tech company. It is also one of the most sought-after hires. So today we are answering your questions about Customer Success.

In this video Bryan answers the questions:
✅What is a CSM?
✅What does a Customer Success Manager do?
✅What skills do you need as a CSM?
✅What are the Targets and KPI of a Customer Success Manager?
✅What is the career path for a CSM?
✅CSM FAQ

Want to find a role as a CSM? Message us!
https://www.wahlandcase.com/tokyo-rec...

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✚ About Wahl+Case
Tech Recruitment in Tokyo - Wahl+Case specializes in discovering, placing, and retaining the best tech talent for the most innovative companies in Japan, from small startups to large enterprises.
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