The Power of Vulnerability in Nursing – Nikki Helms DNP - Compassion & Courage - Episode 159

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In today’s episode of Compassion & Courage, Marcus Engel speaks with Nikki Helms DNP, MBA, RN, CCRN-K, a dedicated nurse and patient experience leader. They discuss Nikki's journey into nursing, the importance of compassionate care, and the impact of personal experiences on her career. The conversation delves into leadership in healthcare, the significance of vulnerability and trust for leaders. Nikki emphasizes the need for kindness and human connection in healthcare, sharing her insights on building relationships and fostering a supportive environment for both patients and staff. Hope you enjoy this wonderful look at leadership and building a culture of care!

Key Moments
00:00 – Introductions
00:58 – Nikki Helms’ Professional Experience
02:35 – The Call to Nursing for Nikki
08:38 – Get to Know You Questions
10:50 – Leadership Lessons from Nursing
15:50 – Biggest Challenge for a Team
21:40 – Miraculous Moments in Healthcare
26:45 – A Message of Kindness to the World, “In a world where you can be anything, be kind.”
27:30 – Closing Remarks and Thank Yous

Resources for you:
More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/
Connect with Marcus on LinkedIn:   / marcusengel  
Connect with Nikki on LinkedIn:   / nikki-helms-dnp-mba-rn-ccrn-k-04900716a  
Learn more about Marcus’ Books: https://marcusengel.com/store/

Learn More About Nikki Helms:
Nikki Helms is a committed nurse and healthcare leader with over a decade of experience spanning leadership roles, critical care, and patient experience. Her dedication to making healthcare more compassionate stems from numerous personal experiences, fueling her drive to improve communication, reduce medical errors, and cultivate empathy in every patient encounter. Nikki holds a Doctor of Nursing Practice in Health Systems Leadership and an MBA in Healthcare Administration. She believes that fostering human connection not only improves patient outcomes but also enhances care quality and boosts employee morale.

Date: 12/16/2024
Name of show: Compassion & Courage: Conversations in Healthcare
Episode number and title: Episode 159 – The Power of Vulnerability in Nursing