Redefining Success: From Completion Rates to Performance Metrics in L&D

In this episode, we explore a transformative approach in the field of Learning and Development (L&D) evaluation. Moving beyond traditional metrics like completion rates and quiz scores, we dive into the world of performance-based evaluation. Discover how assessing real-world job performance and aligning training outcomes with business goals can lead to significant improvements in productivity, customer satisfaction, and overall business impact. We also share a compelling success story of a global tech firm that saw a 20% increase in sales and higher employee retention after embracing these innovative evaluation strategies. Whether you're an L&D professional, corporate trainer, or HR manager, this episode is packed with insights to help you drive meaningful behavior change and elevate your training programs.