The Customer Loyalty Loop: The Science Behind… by Noah Fleming · Audiobook preview

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The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions
Authored by Noah Fleming
Narrated by Walter Dixon

0:00 Intro
0:03 Introduction
19:31 1. The Science of Experience
39:36 Outro

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BOOK DESCRIPTION

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.

The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you.

You will learn a wide variety of simple but powerfully effective strategies, such as:

How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more.
How to use the “Butler Secret” to achieve results superior to any marketing campaign or promotion you’ll ever dream up.
Why providing the best customer service isn’t enough anymore, and what you must do instead if you want your business to keep growing in the 21st century.
The “Bentley Strategy” that will immediately and dramatically increase customer loyalty to your business.
And many more proven tactics and strategies.

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ABOUT THE AUTHOR

Walter Dixon is a winner of Audible's "#1 Editor's Choice and Customer Favorites" award. The narrator of more than 200 audiobooks, he has performed on stage in stand-up comedy, theater, and opera productions. He has also voiced animated features, vintage radio dramas, and audio tours for the Guggenheim and other museums.

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AUDIOBOOK DETAILS

Purchase on Google Play Books ►► https://g.co/booksYT/AQAAAIClAG6A2M
Language: English
Publisher: Ascent Audio
Published on: December 1, 2016
ISBN: 9781469006680
Duration: 5 hr, 50 min
Genres: Business & Economics / Customer Relations, Business & Economics / Sales & Selling / General