Tech Talk: Navigating your Microsoft Teams Voice migration

Gartner predicts that “by 2025, 50% of overall enterprise telephone users will be cloud-based."
As one of only 14 Microsoft Solutions Partners for Modern Work with an Advanced Specialization in Calling for Teams, CBTS has a team of knowledgeable voice experts available to help organizations on their migration journey to cloud-based telephony. https://go.cbts.com/free-mstv-discove...

Explore several keys areas organizations should consider when beginning their migration to MSTV.
0:00 – Top key areas to focus on when developing your Microsoft Teams Voice migration.
4:21 – The importance of fully understanding your existing voice services.
6:44 – The importance of a Microsoft Teams Voice Assessment.
9:21 – What is the phased approach to a Microsoft Teams Voice migration?
11:03 - What security considerations should be considered when moving critical voice infrastructure to the Cloud?
12:46 – How to recognize internal gaps in key skill sets needed for the migration, and where external assistance may be needed.
14:45 – How do you get employees excited about embracing new technology like Microsoft Teams Voice?
17:22 – In a Microsoft Teams Voice deployment, can a customer recycle or reuse their current phone equipment?
19:16 - How do you have a successful Microsoft Teams Voice migration?
21:32 – What are some pitfalls that could happen when migrating to Microsoft Teams?
22:13 - Is a Session Border Controller (SBC) crucial to the success of a Microsoft Teams Voice deployment?
24:47 - Do the physical phone systems make a difference in whether or not they will be able to migrate to Microsoft Teams Voice?
25:53 - Have you seen a large increase in transitions to Teams and other VoIP or UCaaS since the FCC push to end POTS lines starting August 2022?
27:41 – Start your Microsoft Teams Voice migration today.
30:57 - How can I expand my knowledge of Microsoft Teams Voice?
33:02 – What are the features CBTS is looking to add to Microsoft Teams Voice (i.e. SMS, e-fax, ect.)?
35:14 - Will Microsoft Teams eventually provide call queue tech similar to Cisco UCCX/Finesse?
37:46 – CBTS is vendor agnostic with a multi-platform UCaaS practice including Webex by Cisco and Microsoft Teams Voice.