Скачать или смотреть Psychological Contracts

Whenever we buy a car or sell a house, both buyer and seller sign a contract that specifies the terms of the agreement - who pays what to whom, when it’s paid, and so forth. A psychological contract resembles a standard legal contract in some ways, but it is less formal and less well defined.

Specifically, a psychological contract is a person’s overall set of expectations regarding what he or she will contribute to the organization and what the organization will provide in return. The individual makes a variety of contributions to the organization - such things as effort, skills, ability, time, and loyalty.

A psychological contract is an unwritten agreement about expectations between an organization and its employees.