HEALTHCARE ACCOUNT TIPS, Communication Training, and Relocation 👉 IRL W/ A COMM TRAINER | S1,EP10

HEALTHCARE ACCOUNT TIPS, Communication Training, and Relocation 👉 IRL W/ A COMM TRAINER | S1,EP10 // This episode is the season finale for SEASON 1. Our guest is Eden, a Sr. Communication Trainer from a healthcare account and she shares with us her experience as well as some unique insights into what it's like to work in the healthcare industry of BPO.

𝘿𝙞𝙨𝙘𝙡𝙖𝙞𝙢𝙚𝙧: 𝙏𝙝𝙚 𝙫𝙞𝙚𝙬𝙨 𝙖𝙣𝙙 𝙤𝙥𝙞𝙣𝙞𝙤𝙣𝙨 𝙤𝙛 𝙩𝙝𝙚 𝙝𝙤𝙨𝙩 𝙖𝙣𝙙 𝙩𝙝𝙚 𝙜𝙪𝙚𝙨𝙩 𝙞𝙣 𝙩𝙝𝙞𝙨 𝙨𝙝𝙤𝙬 𝙖𝙧𝙚 𝙨𝙤𝙡𝙚𝙡𝙮 𝙩𝙝𝙚𝙞𝙧 𝙤𝙬𝙣 𝙖𝙣𝙙 𝙙𝙤 𝙣𝙤𝙩, 𝙞𝙣 𝙖𝙣𝙮 𝙬𝙖𝙮, 𝙧𝙚𝙛𝙡𝙚𝙘𝙩 𝙩𝙝𝙚 𝙫𝙞𝙚𝙬𝙨 𝙖𝙣𝙙 𝙤𝙥𝙞𝙣𝙞𝙤𝙣𝙨 𝙤𝙛 𝙩𝙝𝙚 𝙘𝙤𝙢𝙥𝙖𝙣𝙮, 𝙘𝙡𝙞𝙚𝙣𝙩𝙨, 𝙖𝙣𝙙 𝙥𝙚𝙤𝙥𝙡𝙚 𝙩𝙝𝙚𝙮 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝.

⏲ TIMESTAMPS ⏲
00:00 - Episode Introduction
1:49 - Guest Introduction & Background
3:37 - About being a communication trainer
6:48 - What is it like to work in a healthcare account? Healthcare vs Banking
13:14 - Members vs Providers
15:12 - Your experience in taking calls
20:36 - Advice to newbies who are not confident with speaking the English language
26:05 - Is your company (healthcare industry) open to accepting people without experience?
30:58 - What's your experience with relocation?
33:50 - Advice to future relocators
39:16 - Final advice to people who want to join the BPO industry

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