Dynamics 365 Portals Tip #30 - Knowledge Base Overview - Engineered Code

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In this tip I provide an overview of the knowledge base functionality, available in most of the out-of-the-box starter templates for a Dynamics 365 Portal. This feature exposes the Knowledge Article functionality that exists as part of the Customer Service application (not the legacy Knowledge Base Article or the knowledge base associated with Parature).

Official Microsoft documentation can be found here:
https://docs.microsoft.com/en-us/dyna...

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