Скачать или смотреть The State of Ecommerce: Exclusive Virtual Roundtable

Our State of Ecommerce report shares unfiltered insights from real consumer behaviour, merchant priorities, trends transforming the industry, and actionable strategies that deliver measurable results.

2026 will be the first year where automation, community and loyalty collide as strategic priorities rather than side projects. This roundtable breaks down what that actually means for ecommerce teams

We’ve brought 3 ecommerce retention and loyalty specialists; Rich Evans (Founder @ Get Better), Roz Evans (Solutions Advisor @ Brightpearl), and Niklas Menke (Director of Partnerships EMEA @ Clearer.io) to unpack their insights, strategies, and predictions for 2026.

On the agenda:
How can brands create and nurture engaged customer communities that drive long-term loyalty and advocacy?
How can brands use the right automation tools to drive team/operational efficiency and streamline customer service?
How can brands stay ahead of the competition with creative subscription offers and loyalty programmes?

We also dig into exclusive findings from our research from 2,000+ consumers and 200+ ecommerce decision makers.

Don't leave 2026 to chance. Read The State of Ecommerce Report, if you haven't already.