ServiceNow's CSDM explained in 10 minutes

Join us to learn about the core concepts of the CSDM and how it affects your journey to Service Management greatness!
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00:00 Introduction
01:22 Topics
01:27 Why care about CSDM?
03:09 What is a service?
05:01 CSDM fundamentals
10:37 Outro
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Einar & Partners are consultants specialised in ServiceNow ITOM and AiOps.

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