Solid Red with Flashing Yellow Lights: Over Torque Fault | Litter-Robot 4

Litter-Robot 4 continuously monitors the motor current to ensure the Globe is rotating smoothly and is not obstructed.

If your unit has a red light bar with partial yellow flashing, this indicates that the Globe is most likely jammed or overloaded. You may also receive a notification on your phone if you use the Whisker App.

The unit will retract and try to continue cycling. After three attempts to restart, the Globe will try to return Home. If this is interrupted three more times, it will stay in whatever position it’s stuck in.

If you are experiencing this light pattern, please follow the troubleshooting steps in the video. For additional information or support, please visit whiskersupport.com.

🕒 Timestamps:
00:00 Over torque fault
01:12 Remove the bonnet and globe
01:53 Inspect the globe
02:19 Inspect the base
02:47 Inspect the motor
03:01 Install the globe and bonnet
04:02 Contact support

If you have any questions, contact our customer experience staff at [email protected].

🛠️ Support Articles:
-Litter-Robot 4 Red and Partial Yellow Flashing OTF Overtorque Fault
https://www.litter-robot.com/support/...

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Warranty information: https://www.litter-robot.com/explore/...

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